55pmw Privacy Policy
At 55pmw, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the 55pmw platform, how we use it, who we share it with, and the rights you hold over your own information as a player based in the Philippines.
How 55pmw Handles Your Privacy
Six core principles that guide every data decision we make at 55pmw — from registration to withdrawal.
SSL Encryption on All Data
Every piece of personal information you submit to 55pmw — from registration details to payment data — is transmitted over encrypted SSL connections. Data stored in our systems is protected by industry-standard encryption at rest.
We Never Sell Your Data
55pmw does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertisers. Your data is used solely to operate your account, verify your identity, and process your transactions on the 55pmw platform.
Philippines Data Privacy Act
55pmw processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012. We respect the rights of Filipino players as data subjects and uphold the standards set by the National Privacy Commission (NPC).
Transparent Data Collection
We only collect data that is strictly necessary for operating your 55pmw account, completing KYC verification, processing deposits and withdrawals, and meeting our regulatory obligations. We do not collect data beyond what is needed for these stated purposes.
Your Controls, Your Choice
As a 55pmw player, you have the right to access, correct, and request deletion of your personal data. You may also opt out of non-essential communications at any time by updating your account preferences or contacting our support team directly.
Defined Retention Periods
55pmw retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Philippine law and gaming regulations. When data is no longer needed, it is securely deleted or anonymised.
1 About This Policy
This Privacy Policy ("Policy") describes how 55pmw ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of players and visitors ("you", "your") who access the 55pmw online gaming platform at 55pmw.net.
This Policy is issued in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). It should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 55pmw.
By registering an account or continuing to use the 55pmw platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein.
2 Data We Collect
55pmw collects personal data from you through several channels: directly when you register or interact with the platform, automatically through your use of the platform, and occasionally from third-party sources as part of our verification and compliance obligations.
2.1 Information You Provide Directly
- Account Registration: Full legal name, date of birth, email address, mobile number, and residential address;
- Identity Verification (KYC): Copies of government-issued ID (e.g., Philippine Passport, UMID, SSS ID, Driver's License), proof of address documents, and proof of payment method ownership;
- Financial Information: Payment method details (GCash mobile number, Maya account reference, BPI/BDO/Metrobank bank account details) used to process deposits and withdrawals;
- Communications: Messages you send to the 55pmw support team via live chat or email, including the content of your queries and our responses.
2.2 Information Collected Automatically
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution;
- Usage Data: Pages visited on 55pmw, games played, session duration, betting history, deposit and withdrawal history, and navigation patterns;
- Cookie Data: Data collected via cookies and similar tracking technologies as described in Section 6 of this Policy.
2.3 Information from Third Parties
55pmw may receive personal data about you from third-party service providers, including:
- Identity verification and fraud prevention agencies used to validate KYC documents;
- Payment processors (e.g., GCash, Maya) to confirm transaction status and account ownership;
- Regulatory bodies, including PAGCOR, where required to fulfil our licensing obligations.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | You (registration / KYC) |
| Contact Data | Email address, mobile number, home address | You (registration) |
| Financial Data | GCash number, bank account reference, transaction records | You & payment processors |
| Verification Data | Government ID copy, utility bill, selfie | You (KYC submission) |
| Technical Data | IP address, browser, device ID | Automatically collected |
| Usage Data | Game history, session logs, bet records | Automatically collected |
3 How We Use Your Data
55pmw uses your personal data only for legitimate, specified purposes. The table below summarises the primary uses of your data and the legal basis on which each processing activity is carried out.
- Account Management: To create, maintain, and administer your 55pmw player account, including processing your login credentials and account preferences;
- Identity Verification: To verify your age (21+) and identity as required by Philippine gaming regulations and our KYC obligations, preventing underage access and fraud;
- Transaction Processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels, and to process withdrawal requests to your verified payment method;
- Customer Support: To respond to your queries, investigate disputes, and resolve issues raised with the 55pmw support team;
- Responsible Gaming: To monitor gameplay patterns and implement responsible gaming measures, including identifying at-risk behaviour and enforcing self-exclusion requests;
- Regulatory Compliance: To comply with our obligations under Philippine gaming regulations, the Data Privacy Act of 2012, and anti-money laundering (AML) requirements;
- Platform Improvement: To analyse usage patterns and improve the functionality, security, and user experience of the 55pmw platform;
- Fraud Prevention: To detect, investigate, and prevent fraudulent activity, collusion, money laundering, and other prohibited conduct on the platform;
- Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and updates relevant to your use of 55pmw. You may opt out at any time.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, 55pmw relies on the following legal bases for processing your personal data:
- Contractual Necessity: Processing required to fulfil our obligations under the 55pmw Terms and Conditions, including account management, transaction processing, and customer support;
- Legal Obligation: Processing required to comply with applicable Philippine law, including KYC verification obligations, AML reporting requirements, and gaming regulatory compliance;
- Legitimate Interests: Processing carried out to protect the integrity of the 55pmw platform, prevent fraud and collusion, and improve platform security — where those interests do not override your fundamental rights;
- Consent: Processing of your data for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5 Sharing Your Data
55pmw does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and proportionate:
5.1 Service Providers
We share data with trusted third-party service providers who assist in operating the 55pmw platform. These include payment processors (GCash, Maya, BDO, BPI, Metrobank), identity verification providers, fraud detection services, cloud hosting providers, and customer support technology platforms. All service providers are contractually bound to handle your data securely and only for the purposes we specify.
5.2 Regulatory and Legal Authorities
55pmw may be required to disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities upon receipt of a valid legal request or where we are obligated to do so under applicable law.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial portion of 55pmw's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your continued use of the platform following the transfer will constitute acceptance of the new entity's privacy practices.
5.4 With Your Consent
Beyond the categories above, 55pmw will only share your data with third parties where you have provided your explicit consent to do so.
6 Cookies & Tracking Technologies
55pmw uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and understand how players interact with our games and features.
6.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the operation of the 55pmw platform, including maintaining your logged-in session, security tokens, and language preferences. These cannot be disabled without affecting platform functionality;
- Analytics Cookies: Used to collect anonymised data about how visitors navigate the 55pmw platform, enabling us to identify areas for improvement. This data does not identify you personally;
- Functional Cookies: Used to remember your preferences (such as currency display, notification settings) to personalise your experience on 55pmw;
- Marketing Cookies: Used where you have consented to receive personalised promotional offers. You may withdraw this consent at any time through your account settings.
6.2 Managing Cookies
You can manage or disable non-essential cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies may impair the functionality of the 55pmw platform, including your ability to log in and play games.
7 Data Security
55pmw implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
- SSL/TLS encryption for all data transmitted between your device and the 55pmw platform;
- Encryption of sensitive data at rest within our storage systems;
- Role-based access controls ensuring that only authorised 55pmw personnel can access personal data on a need-to-know basis;
- Regular internal security audits and vulnerability assessments;
- Two-factor authentication options available for your 55pmw player account;
- Secure disposal protocols for data that has reached the end of its retention period.
While 55pmw takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, 55pmw will notify you and the National Privacy Commission in accordance with our obligations under the Data Privacy Act of 2012.
8 Data Retention
55pmw retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and gaming regulations.
- Active Account Data: Retained for the duration of your active relationship with 55pmw, plus an additional period as required by law after account closure;
- KYC and Verification Documents: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations applicable in the Philippines;
- Transaction Records: Retained for a minimum of five (5) years to meet financial record-keeping requirements under Philippine law;
- Customer Support Communications: Retained for up to three (3) years following the resolution of each query;
- Marketing Consent Records: Retained for as long as you remain subscribed, plus a reasonable period to demonstrate proof of consent if required.
When data reaches the end of its applicable retention period, 55pmw will securely delete or anonymise it so that it can no longer be associated with you as an individual.
9 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 55pmw. To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe, and in any event within the period prescribed by applicable Philippine law.
Right to Access
You have the right to request a copy of the personal data that 55pmw holds about you, together with information about how it is being used and with whom it has been shared.
Right to Rectification
If any personal data held by 55pmw is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require submission of supporting documentation.
Right to Erasure
You may request that 55pmw delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine gaming and AML regulations.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 55pmw demonstrating overriding grounds for continuing the processing.
Right to Data Portability
Where technically feasible, you may request that 55pmw provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
Right to Lodge a Complaint
If you believe that 55pmw has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10 Children & Minors
The 55pmw platform is strictly intended for users aged 21 years and above. 55pmw does not knowingly collect personal data from any person under the age of 21. Registration by minors is prohibited under Philippine law and in direct violation of the 55pmw Terms and Conditions.
If 55pmw becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 55pmw platform, please contact us immediately at [email protected].
11 Third-Party Links
The 55pmw platform may contain references to third-party services such as payment providers (GCash, Maya, BPI, BDO, Metrobank) for the purpose of processing transactions. While 55pmw only partners with reputable third parties, we have no control over the privacy practices of external platforms and websites.
This Privacy Policy applies solely to the 55pmw platform. 55pmw is not responsible for the privacy policies or data handling practices of any third-party service providers you interact with in connection with your use of the platform. We encourage you to review the privacy policy of any third-party service before providing them with your personal information.
12 Updates to This Policy
55pmw reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or the services we offer. Where changes are material, we will notify registered players by email or by displaying a prominent notice on the 55pmw platform at least 7 days before the updated Policy takes effect.
The date shown at the top of this page reflects when this Privacy Policy was last updated. We encourage you to review this page periodically to stay informed about how 55pmw protects your personal data. Your continued use of the platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 55pmw processes your personal data, please contact our Data Privacy team using the details below:
55pmw Data Privacy Contact
Email (plain text): [email protected]
Response time: within 3 to 5 business days for data subject requests.
For account-related support, you may also reach us via live chat inside the 55pmw platform after logging in.
To learn more about your responsible gaming rights, visit our Responsible Gaming page.
For general platform questions, visit our FAQ page.
For concerns regarding compliance with the Data Privacy Act of 2012, you may also contact the National Privacy Commission (NPC) of the Philippines directly through their official government channels.
Play with Confidence on 55pmw
Your privacy matters to us. 55pmw protects your personal data with industry-standard security so you can focus on what you came for — sabong, slots, bingo, lottery, and more. For Filipino players aged 21 and above.
Sign In to 55pmwMust be 21 years or older to play. Play responsibly. PAGCOR regulated.